Twigby Plans Review

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Powered by the nation’s largest and most dependable network, Twigby is a Mobile Virtual Network Operator providing ultra-affordable wireless plans. Launched in 2016, Twigby serves as an alternative to the big wireless providers who offer expensive plans, bind you with contracts, charge hidden fees, and apply a variety of restrictions. Twigby fills these gaps and offers contract-free plans for the lowest price.

It runs on the Verizon network, offering reliable nationwide 4G/5G coverage. Additional features include international talking and texting with hotspot access at no extra charge. The best part? Customers only pay for what they use, no more, no less. So come with us as we dig into the comprehensive Twigby review.

What We Love About Total Wireless Plans

Nationwide 4G/5G coverage
Unlimited talk and text
Attractive, low-cost plans
50% off for the first six months
Customized plans
International calling
Unlimited global texting
No contracts or mystery fees
Mobile hotspot
Three-way calling

Twigby Plans with Price

Smartphone Value Plans

Twigby offers three Smartphone Value Plans with prices ranging from $20 to $35 per month. New users get a limited-time offer of 50% off for the first six months. Check out the comparison table below to understand the plans.

Price	No. of lines	Discount Price for 6 months	Nationwide Talk and Text	Cellular Data Usage	International Talk and Text	Hotspot Access
$20	1	$10	Unlimited	3GB high-seed, then 2G	Yes	Yes
$25	1	$12.50	Unlimited	5GB high-speed, then 2G	Yes	Yes
$35	1	$17.50	Unlimited	10GB high-speed, then 2G	Yes	Yes

The basic $20 plan will cost you just $10/month for the first six months. The plan is ideal if you have limited data needs and only use your device for calling and texting. It includes 3GB of data allowance, which is sufficient for browsing and frequent texting on apps such as WhatsApp or Telegram.

The $25 plan, which gets you 5GB of data, is ideal for spending time on social media. You can get it at just $12.50/mo for the first six months, making it the most popular plan from Twigby. The top plan, which costs $35/mo, is available at just $17.50/mo for the first six months, and includes 10GB of data. It is ideal for those who also like to stream video content from time to time.

All Smartphone Value Plans include international calling and texting. According to Twigby, you can call over 80 countries, including Canada, India, the UK, and Mexico. You can find the list of countries here. Users also get access to the 5G network and mobile hotspot without additional costs.

We especially liked Twigby’s Overage Protection. It gives you more control over your expenses. For instance, if Overage Protection is enabled, phone service is restricted after exhausting the allocated minutes. Otherwise, you will be automatically switched to the next highest minute plan and billed the difference between the two. So, sign up with Twigby today and enjoy extraordinary features at low rates.

Customizable Plans

Customers can tailor their own plans based on their usage patterns. All customized plans include unlimited texting. Choose between 300 minutes, 500 minutes, or unlimited minutes, depending on how much time you want to talk. As for data, you can choose from zero to 10 GB.

The basic customizable plan will cost you only $4.50 for the first six months, including 300 minutes, unlimited text, and no data. As the talking or data limit increases, so does the price. You can adjust these features and create your own plan with the following tool on Twigby’s website.

You are automatically moved to the next plan when you run out of allocated minutes or data and are charged the difference. If you’re in the U.S. and have friends or family overseas, you can keep in touch via international talk and text at no extra cost. So go ahead, create your plan with Twigby today, and only pay for what you use.

Twigby Network Coverage and Data Speed

Twigby previously used Sprint’s infrastructure, but now it runs on Verizon, the nation’s largest and most reliable network. As a result, coverage has significantly improved in the US. To check the coverage in your area, go to the Coverage Map, and enter your Zip Code.

Verizon’s cell service is strong in most cities or towns, so you won’t experience difficulties. We were impressed by the robust signal strength, clear calls, and reliable texting. The data speed was over 30 Mbps in most cases, which is excellent. You’ll enjoy even faster internet speeds in areas where a 5G network is available.

The best part? With Twigby, you don’t need to worry about speed restrictions as long as you are within your data limits. Once the high-speed data is consumed, the 2G unlimited data is activated. Based on our experience, Twigby is a reliable service provider that won’t leave you in the dark.

Twigby Cell Phone Options

At Twigby, you get reliable cell phones for you and your family without breaking the bank or locking yourself into a long-term contract. You will find deals on Apple iPhones, various Samsung Galaxy models, Google Pixels, and phones from Motorola, Nuu, and TCL. Check all available cell phone options here. Certain smartphones are also eligible for interest-free payments.

Alternatively, if you do not wish to purchase a new device, Twigby allows you to bring your current phone. Check the compatibility of your existing smartphone here.

Twigby Service Activation

To get started with Twigby, you first need to choose from one of the Smartphone Value Plans or customize and create a plan of your own. Next, decide whether to buy a new device or keep your current one.

After selecting the device, create your account by typing in your Email id, first name, last name, password, and four-digit pin. Once you have verified your email address, you can proceed with placing the order. The final step is to select the delivery speed and make the payment. There is no activation fee. Free standard delivery can take up to 10 days. Faster delivery options are available for an additional charge in cases of urgency. Upon delivery, you will receive a welcome card, Twigby SIM card, SIM ejection tool, and a cell phone, if ordered.

Plus, Twigby offers a 30-day satisfaction guarantee. If you’re unsatisfied with the service, you can receive a refund for the cost of any phone purchased, your prepaid cell phone plan, and taxes.

Twigby Rewards Program

Twigby has a referral reward program for users. For instance, if you refer any of your friends or family members to Twigby, both receive a $15 credit.

The amount is credited after 45 days of active service. Since Twigby has no restrictions on referrals, you can earn unlimited credits as long as you keep referring new users. The credits might even help you cover your monthly service fee.

Twigby Customer Service

While providing good customer support is still a challenge for most MVNOs, Twigby manages to outshine many other service providers. Unfortunately, there is no offline store, but you can quickly reach Twigby’s customer support through the Chat With Us option on the website. Live chat support is available Monday through Friday between 8am and 9pm CST, and on Saturday and Sunday between 10am and 6pm CST.

Alternatively, you can contact the support team by email at twigby.support@twigby.com or by postal mail at the following address:

Twigby
Attn: Customer Experience
1418 Kensington Square Court
Building B
Murfreesboro, TN 37130

Final Verdict

Considering all of the above, Twigby is the right choice for you if you want to save money and reduce your data usage. Twigby plans offer unmatched value, especially with discounted pricing for the first six months. Consumers who prefer to have more control over their spending can customize and create their own plans. Besides, you can enjoy the best nationwide cell phone service, high-speed 5G/4G internet, unlimited nationwide calling and texting, international calling and texting, and hotspot access. The best part is the 30-day satisfaction guarantee, as you are not locked into a contract and can leave with a refund at any time. So, what are you waiting for? Switch to Twigby today!

Frequently Asked Questions

What network does Twigby use?

Twigby runs on Verizon, the nation’s largest and most reliable network.

What are the international features included with the Twigby smartphone value plans?

Twigby’s smartphone value plans are one the best cell phone plans as they include free international calling and texting. Currently, you can call over 80 countries. Minutes are directly deducted from your monthly plan. Find the list of countries here.